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What It Really Takes to Build a Defensible Training Programme

Lessons from Creating MC³ Inside a Controlled Documentation System.
Lessons from Creating MC³ Inside a Controlled Documentation System.

From the outside, a training programme often looks deceptively simple: a set of slides, a participant handbook, maybe a workbook, and a trainer who “knows their stuff”. From the inside, building a serious training programme — one that is repeatable, defensible, scalable, and certifiable — is a completely different experience.


Designing the MC³ Method™ training programmes has been less about “creating content” and more about engineering a system. And that distinction changes everything.


Training Is Not Content. It’s a Controlled System.

One of the biggest misconceptions in the training world is that expertise alone is enough. It isn’t.

For MC³, every training module must sit inside a documentation architecture with clear boundaries:

  • What this level is allowed to teach

  • What it must not teach

  • What is awareness vs application

  • What is explanation vs interpretation

  • What belongs to the book, and what belongs to the training

Without those boundaries, a programme becomes vulnerable:

  • to dilution

  • to inconsistency

  • to misrepresentation

  • and ultimately, to loss of intellectual property control

That’s why MC³ is built like a document-controlled system, not a collection of workshops.

The Hardest Part: Saying “No” to Good Content

One of the most challenging parts of building MC³ training has been resisting the temptation to include everything I know. When you’re an expert, the risk is not lack of content — it’s overreach.

Every time I drafted a slide, a participant exercise, or a trainer script, I had to ask:

  • Does this belong at this level?

  • Is this explanation, or is it application?

  • Am I teaching insight, or am I leaking practitioner-level material?

  • Is this reinforcing the MC³ framework — or drifting into general communication advice?

Many strong pieces of content were deliberately removed, parked, or frozen — not because they weren’t useful, but because they violated the system boundaries. That discipline is uncomfortable. It’s also what makes MC³ defensible.

Alignment Across Book, Slides, Trainer Script, and Participant Manual

Another underestimated challenge is cross-document alignment.

In MC³, the training is book-based. That means:

  • The book defines the canonical terminology

  • The training expands, contextualises, and anchors it

  • The participant manual follows the training flow — not the trainer’s improvisation

  • The trainer manual must be fully written out, not assumed knowledge

If even one of those drifts out of alignment, the system breaks.

This is why MC³ development involved:

  • Constant cross-checking against published page numbers

  • Terminology scans against a fixed glossary

  • Conflict scans to remove ambiguous phrasing

  • Decisions about what must be explicitly framed vs what must be withheld

It is slow.It is meticulous. And it is the opposite of “quick course creation”.

Why Most Training Can’t Be Licensed (and MC³ Can)

Most training programmes can’t be licensed safely because they rely on:

  • trainer personality

  • tacit knowledge

  • informal interpretation

  • undocumented assumptions

MC³ deliberately removes those risks.

Every certified level is designed so that:

  • Trainers cannot drift beyond their licence

  • Participants know exactly what they are being trained to do

  • Assessment and attendance outcomes are clearly separated

  • IP boundaries are enforceable

That requires documentation discipline most trainers never experience — but it’s also what enables MC³ to scale without losing integrity.

The Emotional Reality No One Talks About

There’s another side to this work that doesn’t show up in diagrams or registers.

Building a system like this is:

  • mentally demanding

  • repetitive

  • often invisible

  • and deeply unglamorous

There are days where the work consists entirely of:

  • checking wording

  • renumbering documents

  • freezing versions

  • rejecting “almost right” material

But this is the cost of creating something that lasts. Not a course. Not a programme. A method.

Why This Matters to Clients (Even If They Never See the Back End)

Most clients will never see the document control registers, the frozen versions, or the internal architecture.

What they will experience is:

  • clarity

  • confidence

  • consistency

  • and a framework that actually holds under pressure

That’s not accidental. It’s designed. And it’s why MC³ is not positioned as “communication training”, but as a risk-aware, system-based method for multilingual and multicultural environments.

©2021 by Love Gàidhlig Ltd
(Reg. No. SC716280)

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​​MC³ and the MC³ Methodᵀᴹ are proprietary intellectual property of Ann Desseyn. Use of the MC³ Methodᵀᴹ for training, facilitation, or certification requires formal MC³ certification and a valid licence. All rights reserved.

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